序言 / 德优学舍声明
澳大利亚和世界其他各国目前正在应对新型冠状病毒肺炎(以下简称“新冠肺炎”)疫情,我们知道这对德优学舍的学生住客、员工及其家人来说是一个充满忧虑和前景不明的时期。
德优学舍视学生住客及员工的安全和福祉为重中之重,我们贯彻始终,致力为您提供安全可靠的生活环境。
我们在所有学舍物业均已采取预防措施,以确保学生和员工安全健康。为降低潜在风险,我们采取健全并完善系统、流程和设施等防控措施,保护德优学舍社区免受新冠肺炎疫情影响。
随着形势持续发展,我们不遗余力以确保提供能力所及的支持。
这些措施基于有关当局的最新建议。请参阅下面详情以获取更多信息。
什么是新冠肺炎(Covid-19)?
新冠肺炎是一种由新发现的冠状病毒引起的传染病,可影响您的肺部和呼吸道。
主要的常见症状包括:
其他症状包括:
有关新冠肺炎及其症状的最新信息,请浏览世界卫生组织网站 https://www.who.int/emergencies/diseases/novel-coronavirus-2019.
我们已采取的措施
德优墨尔本市学舍的专职团队负责监督局势,密切关注受新冠肺炎疫情影响的澳洲国内和国际形势。自疫情爆发以来,我们一直在遵守有关卫生当局的最新指示。
我们要确保每个人都得到他们需要的实用建议和帮助,对症下药,并感受到德优学舍的全力支持。
请注意,由于德优团队聚力抗疫,提供的其它服务可能会相应延迟或减少,衷心感谢您的耐心和理解!
亚太学生公寓协会(Asia-Pacific Student Accommodation Association),六月期刊
我们与市议会紧密合作,专注于提升住户的福祉。阅读更多有关国际学生在阿德莱德市新冠肺炎疫情期间的故事,其中包括居住在德优阿德莱德东区学舍的住户Kaiyun Liao和Ken Ahuja。
团队和设施已准备就绪
隐患的管理和筛选
我们的住客应如何配合?
我们每个人都应对自己的健康和卫生负责。
根据当局的指示,我们强烈建议您执行如下操作:
在哪里可以找到更多信息?
新冠肺炎疫情政策常见问题解答
我们理解在这个特殊时期,您可能在预订学生公寓时有些顾虑。德优澳洲学舍对一些您所关注的问题作出如下解答,希望对您有所帮助。
我们为您提供全面的保障! 您可以无忧预订德优澳洲学舍。
如果澳洲没有开放国际旅行或跨州旅行,对我的预订会有什么影响?
如果您已成功预订德优澳洲学舍但因为澳洲的国际或跨州旅行禁令不能在合同开始前抵达,您可申请推迟您的合同开始日期,直到旅行禁令解除。新的合同条款和原合同一样,包括房间类型、每周租金和相关的促销政策。
请至少在合同开始日的7天前发出邮件提交延期申请。
如果我推迟到2022年第一学期或2022年第二学期入学,我能改变我的合同时间吗?
如果您推迟到2022年第一学期或2022年第二学期入学,或您的学校不能提供面对面现场教学,我们可以帮您在德优澳洲学舍的预订延期到同一时期。请至少在合同开始日的7天前发出邮件提交延期申请,并附上相关文件证明您推迟入学。
如果澳洲没有开放国际旅行或跨州旅行,我能取消我的合同吗?
如果您因为下面原因之一需要取消预订,请至少在合同开始日的7天前发邮件给我们并且为您取消申请的原因提供相应的证明文件。符合条件者,我们将为您取消预订并且全额退还您之前支付的任何费用。
*关于新冠疫情的相关政策只适用于2021年04月以后新预订的学生,该政策和条款会根据澳大利亚政府的相关政策进行更新。
dwell East End Adelaide
(Reg. Coy: dwell Adelaide Student Living Pty Ltd)
12-18 Synagogue Place,
Adelaide, South Australia,
5000 Australia
+61 8 8470 9291
StayEastEnd@dwellstudent.com.au
dwell Village Melbourne City
(Reg. Coy: Centurion Student Services Pty Ltd)
5-17 Flemington Road,
North Melbourne,
VIC – 3051, Australia
+61 3 8330 2000
StayVMC@dwellstudent.com.au
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